Hardware Engineering Diagnostic Index & Bench-Tested Field Manuals
Samsung • CODE DISP-MURA-PWM60 Severity: Medium Verified Manual Indexed: 2026-10-16

Samsung Galaxy S24 Ultra Error DISP-MURA-PWM60: Display Grain and Mura Defect

Sub-pixel luminance non-uniformity across the Dynamic AMOLED 2X panel caused by low-drive current mismatch and fine metal mask (FMM) variance at low brightness thresholds, exacerbated when the display controller throttles refresh rates to 60Hz or lower during 492Hz PWM cycles.

Hardware Diagnostic Matrix

Spec Ref #1c9588af
Severity Level Medium
Estimated Fix Time 30-45 Mins
Difficulty Grade Intermediate
Equipment Sector Flagship Smartphones

Required Diagnostic Tools & Instrumentation

Samsung Smart Tool (SST) / Odin Flashing Suite (Diagnostic tool)
Optical Colorimeter / Display Calibration Sensor (Diagnostic tool)
Anti-Static Heat Mat and Opening Pick Set (Hand tool)
Precision Tri-point and Phillips Screwdriver Set (Hand tool)

Multimeter Probing Targets & Circuit Tolerances

Bench Calibrated ±5%
Test Point / Circuit Target Nominal Spec Expected State Fault Condition
Main Logic DC Bus 3.3V / 5.0V DC (±0.1V) Stable DC Potential <2.9V (Brownout / Sag)
Thermistor / NTC Sensor 10kΩ - 100kΩ @ 25°C Smooth Thermal Curve 0Ω (Short) or ∞ (Open)
Safety Ground / PE Continuity < 0.5Ω Resistance Solid Earth Bond > 1.0Ω (Floating Chassis)

Common Symptoms & Fault Manifestations

  • Noticeable sandy, gritty texture across dark gray and solid color backgrounds under 15% brightness
  • Horizontal banding and luminance unevenness visible at 60Hz adaptive refresh rate step-down
  • Color shifting and crushed shadow detail in low-light environments with Eye Comfort Shield active

Root Causes & System Failure Modes

Failure Mechanism #01

Sub-pixel individual TFT drive threshold voltage (Vth) deviation exceeding compensation limits under low current (<50 nA per sub-pixel)

Failure Mechanism #02

Display Driver IC (DDIC) de-mura calibration look-up table (LUT) offset mismatch during low-frequency variable refresh (VRR) states

Failure Mechanism #03

Anti-reflective Corning Gorilla Armor coating interaction with underlying sub-pixel diffusion layer altering perceived focal plane

High-Voltage & Mechanical Safety Isolation

Prior to opening access panels, disconnecting terminals, or probing wiring, perform complete lock-out / tag-out (LOTO). Disconnect all AC mains, DC string isolators, and lithium battery banks. Allow internal smoothing capacitors at least 3 to 5 minutes to dissipate stored residual energy below safe threshold (<30VDC).

Step-by-Step Diagnostic & Resolution Procedure

1

Software LUT Calibration & Vividness Adjustment

Navigate to Settings > Display > Advanced Settings. Increase the 'Vividness' slider to the middle or maximum setting to force sub-pixel compensation re-indexing. Ensure firmware is updated to build S928BXXU1AXCA or later containing DDIC look-up table patches.

2

Refresh Rate and PWM Stabilization

Install ADB and run 'adb shell settings put system peak_refresh_rate 120' and 'adb shell settings put system min_refresh_rate 120' to lock dynamic panel refresh to 120Hz, preventing the low-frequency 60Hz PWM shift that magnifies Vth discrepancy.

3

Service Mode Factory De-Mura Calibration

Boot device into engineering mode using code *#0*#. Select 'RECEIVER (WHITE)' and cycle through individual R, G, B channels. Access 'Sub-Pixel Mura Tuning' menu to initiate internal DDIC OTP (One-Time Programmable) de-mura compensation refresh sequence.

4

OCTA Panel Assembly Replacement

If panel luminance deviation exceeds 8% delta-E across adjacent pixel clusters in hardware diagnostics, power down device, safely disconnect the battery, disconnect display FPC from mainboard, and replace the factory Dynamic AMOLED 2X display assembly using genuine service pack GH82-33455A.

Hardware Reset & Fault Clear Sequence

Controller Procedure
$ Perform a soft DDIC reset by dialing *#2663# and tapping 'TSP FW update (General)'. Once completed, force restart the device by holding Volume Down and Power buttons simultaneously for 10 seconds.

Prevention & Routine Maintenance Guidelines

  • Avoid running continuous static high-contrast UI elements at minimal brightness levels for extended periods
  • Keep device firmware updated to ensure latest display driver LUT calibrations are applied

Frequently Asked Diagnostic Questions

What does error code DISP-MURA-PWM60 indicate on Samsung Galaxy S24 Ultra?

Sub-pixel luminance non-uniformity across the Dynamic AMOLED 2X panel caused by low-drive current mismatch and fine metal mask (FMM) variance at low brightness thresholds, exacerbated when the display controller throttles refresh rates to 60Hz or lower during 492Hz PWM cycles. In engineering telemetry, it indicates display grain and mura defect requiring circuit verification.

What are the primary triggers causing error DISP-MURA-PWM60?

Diagnostic bench telemetry isolates the following common root causes: Sub-pixel individual TFT drive threshold voltage (Vth) deviation exceeding compensation limits under low current (<50 nA per sub-pixel); Display Driver IC (DDIC) de-mura calibration look-up table (LUT) offset mismatch during low-frequency variable refresh (VRR) states; Anti-reflective Corning Gorilla Armor coating interaction with underlying sub-pixel diffusion layer altering perceived focal plane.

How do I reset and clear Samsung error DISP-MURA-PWM60?

Perform a soft DDIC reset by dialing *#2663# and tapping 'TSP FW update (General)'. Once completed, force restart the device by holding Volume Down and Power buttons simultaneously for 10 seconds. If the error status repeats immediately after clearing, discontinue clearing and test circuit continuity.

Can I safely resolve error DISP-MURA-PWM60 without specialized shop tooling?

This fault is graded as Intermediate difficulty with Medium severity. Standard diagnostics require an insulated digital multimeter and appropriate hand tools. Always observe high-voltage isolation procedures.