Hardware Engineering Diagnostic Index & Bench-Tested Field Manuals
Samsung • CODE DISP-MURA-HW01 Severity: Medium Verified Manual Indexed: 2026-10-15

Samsung Galaxy S24 Ultra Error DISP-MURA-HW01: Grainy Display Low Brightness Mura

Sub-pixel luminance non-uniformity across the Dynamic AMOLED 2X panel caused by low-current drive variance at lower brightness levels (Mura effect). This manifests as a fine grain or sandpaper texture when driving sub-pixels under ~10-15 nits due to microscopic threshold voltage (Vth) shifts in the LTPS/LTPO thin-film transistor backplane.

Hardware Diagnostic Matrix

Spec Ref #cc9f94f3
Severity Level Medium
Estimated Fix Time 45-60 Mins
Difficulty Grade Advanced
Equipment Sector Flagship Smartphones

Required Diagnostic Tools & Instrumentation

Digital Microscope (50x-200x) (Diagnostic tool)
Heat Mat / Screen Separator Station (Workshop Equipment)
Anti-Static Precision Tweezers & Spudgers (Hand tool)
Samsung Odin / Smart Switch Diagnostic Flasher (Software tool)

Multimeter Probing Targets & Circuit Tolerances

Bench Calibrated ±5%
Test Point / Circuit Target Nominal Spec Expected State Fault Condition
Main Logic DC Bus 3.3V / 5.0V DC (±0.1V) Stable DC Potential <2.9V (Brownout / Sag)
Thermistor / NTC Sensor 10kΩ - 100kΩ @ 25°C Smooth Thermal Curve 0Ω (Short) or ∞ (Open)
Safety Ground / PE Continuity < 0.5Ω Resistance Solid Earth Bond > 1.0Ω (Floating Chassis)

Common Symptoms & Fault Manifestations

  • Sandpaper or canvas-like grain visible on dark gray and solid color backgrounds under 20% brightness
  • Visible micro-luminance banding or uneven pixel dithering in low-light dark mode
  • Persistent texture that does not move with screen scrolling or software element transitions

Root Causes & System Failure Modes

Failure Mechanism #01

LTPO TFT backplane threshold voltage (Vth) manufacturing variance failing sub-pixel compensation at sub-microamp drive currents

Failure Mechanism #02

De-Mura calibration data lookup table (LUT) mismatch within the Display Driver IC (DDIC) flash

Failure Mechanism #03

Pulse Width Modulation (PWM) duty-cycle current starvation across the DDI ELVDD/ELVSS power rails

High-Voltage & Mechanical Safety Isolation

Prior to opening access panels, disconnecting terminals, or probing wiring, perform complete lock-out / tag-out (LOTO). Disconnect all AC mains, DC string isolators, and lithium battery banks. Allow internal smoothing capacitors at least 3 to 5 minutes to dissipate stored residual energy below safe threshold (<30VDC).

Step-by-Step Diagnostic & Resolution Procedure

1

Software Color Profile & LUT Verification

Navigate to Settings > Display > Screen Mode. Adjust the 'Vividness' slider to Level 2 or Level 3 to evaluate DDIC color mapping. Disable 'Extra Dim' in Accessibility/Quick Settings to verify if the issue is exacerbated by synthetic digital luminance scaling rather than raw hardware drive.

2

Hardware Service Mode Self-Test

Open the Phone dialer and enter *#0*# to launch hardware diagnostics. Cycle through RED, GREEN, BLUE, and LOW LUMINANCE test screens under a dark environment. Use a 50x digital microscope to inspect if sub-pixel clusters fail to illuminate evenly or exhibit static transistor gate leakage.

3

De-Mura Re-Calibration or Firmware Flash

Flash the latest stock CSC binary using Samsung Odin to ensure latest DDIC compensation parameters are loaded. If Mura persists and delta-E variance exceeds factory tolerance (>2.5 JNCD on dark gray fields), the defect is inherent to physical transistor backplane variance and requires panel assembly replacement.

4

OLED Display Assembly Replacement

Power down device, heat display assembly to 80°C on a thermal pad, decouple adhesive perimeter using an isopropanol-damped pry pick, disconnect the display FPC from the motherboard, and install an OEM Service Pack display module (GH82-33433A) pre-calibrated with factory De-Mura LUT.

Hardware Reset & Fault Clear Sequence

Controller Procedure
$ Perform a hardware partition cache wipe: Turn off device, connect to PC via USB-C, press and hold Volume Up + Power until Android Recovery appears, select 'Wipe cache partition', confirm, and select 'Reboot system now'.

Prevention & Routine Maintenance Guidelines

  • Avoid forcing sustained ultra-low nit modes with third-party screen dimmer apps that corrupt hardware-level PWM curves
  • Always apply official One UI maintenance updates which push refined DDIC LUT compensation algorithms

Frequently Asked Diagnostic Questions

What does error code DISP-MURA-HW01 indicate on Samsung Galaxy S24 Ultra?

Sub-pixel luminance non-uniformity across the Dynamic AMOLED 2X panel caused by low-current drive variance at lower brightness levels (Mura effect). This manifests as a fine grain or sandpaper texture when driving sub-pixels under ~10-15 nits due to microscopic threshold voltage (Vth) shifts in the LTPS/LTPO thin-film transistor backplane. In engineering telemetry, it indicates grainy display low brightness mura requiring circuit verification.

What are the primary triggers causing error DISP-MURA-HW01?

Diagnostic bench telemetry isolates the following common root causes: LTPO TFT backplane threshold voltage (Vth) manufacturing variance failing sub-pixel compensation at sub-microamp drive currents; De-Mura calibration data lookup table (LUT) mismatch within the Display Driver IC (DDIC) flash; Pulse Width Modulation (PWM) duty-cycle current starvation across the DDI ELVDD/ELVSS power rails.

How do I reset and clear Samsung error DISP-MURA-HW01?

Perform a hardware partition cache wipe: Turn off device, connect to PC via USB-C, press and hold Volume Up + Power until Android Recovery appears, select 'Wipe cache partition', confirm, and select 'Reboot system now'. If the error status repeats immediately after clearing, discontinue clearing and test circuit continuity.

Can I safely resolve error DISP-MURA-HW01 without specialized shop tooling?

This fault is graded as Advanced difficulty with Medium severity. Standard diagnostics require an insulated digital multimeter and appropriate hand tools. Always observe high-voltage isolation procedures.