Hardware Engineering Diagnostic Index & Bench-Tested Field Manuals
Hardware Model Specification

NVIDIA HGX H100 8-GPU Baseboard Diagnostics

Classification: Enterprise AI & High-Performance Computing Equipment

Hardware operational fault codes, protection alarms, LED blink sequences, and step-by-step diagnostic fixes for the NVIDIA HGX H100 8-GPU Baseboard.

3 Documented Faults • Full Multimeter & Safety Isolation Procedures

Indexed Fault Codes for HGX H100 8-GPU Baseboard

Step-by-step resolution manuals and root cause matrices

3 Codes
CODE SXid 63 Severity: Critical Difficulty: Advanced

NVSwitch Routing Credit Timeout

SXid 63 indicates a fatal port routing credit starvation timeout on the NVSwitch crossbar fabric. An NVLink endpoint failed to return flow-control credits within the hardware watchdog window, deadlocking fabric routing and triggering kernel-level GPU isolation.

⏱ 45-90 Mins Troubleshoot Now →
CODE SXid 62 Severity: Critical Difficulty: Advanced

NVSwitch Port Link Training Abort

SXid 62 designates an NVLink physical layer (PHY) communication breakdown where high Cyclic Redundancy Check (CRC) error rates prevent link training or cause an active link to abort during link negotiation between a Hopper GPU and an NVSwitch.

⏱ 60-120 Mins Troubleshoot Now →
CODE SXid 120 Severity: Critical Difficulty: Advanced

NVSwitch Link Integrity NCCL Timeout

SXid 120 denotes a critical physical layer (PHY) or data link layer integrity failure on an NVLink connection between an H100 GPU and a 3rd-generation NVSwitch ASIC. When excessive symbol errors, flit CRC corruption, or lane degradation exceed threshold tolerances, the fabric drops packets, resulting in an unrecoverable NCCL all-reduce kernel timeout.

⏱ 45-90 Mins Troubleshoot Now →