Hardware Engineering Diagnostic Index & Bench-Tested Field Manuals
Hardware Model Specification

NVIDIA HGX H100 SXM5 Diagnostics

Classification: Datacenter Accelerators & High Performance Computing Equipment

Hardware operational fault codes, protection alarms, LED blink sequences, and step-by-step diagnostic fixes for the NVIDIA HGX H100 SXM5.

3 Documented Faults • Full Multimeter & Safety Isolation Procedures

Indexed Fault Codes for HGX H100 SXM5

Step-by-step resolution manuals and root cause matrices

3 Codes
CODE XID 31 Severity: Critical Difficulty: Advanced

H100 SXM5 XID 31 Fatal Memory Error

An uncorrectable multi-bit ECC error occurred in the High Bandwidth Memory (HBM3) stack, triggering NVIDIA driver event XID 31. The GPU driver attempted dynamic memory page retirement to isolate the failing physical address, but the retirement sequence failed or the bad page table exhausted its capacity, causing the GPU to fall off the bus and trigger a fatal kernel freeze.

⏱ 30-60 Mins Troubleshoot Now →
CODE Xid 79 Severity: Critical Difficulty: Advanced

GPU Fallen Off The Bus

NVRM Xid 79 indicates an unrecoverable PCIe communication loss between host/PCIe switch and the H100 SXM5 GPU module. Root-cause mechanisms include physical baseboard socket unseating, PCIe Advanced Error Reporting (AER) fatal receiver/replay timeouts, transient 12V/48V rail power sag, or thermal throttle lockout.

⏱ 45-90 Mins Troubleshoot Now →
CODE SXid 63 Severity: Critical Difficulty: Advanced

NVLink Uncorrectable Error SXid 63

NVIDIA driver SXid 63 reports an uncorrectable fatal error on the NVLink interconnect fabric. A port on the H100 SXM5 GPU or interconnected NVSwitch encountered physical layer packet degradation, link integrity breakdown, or bad cyclic redundancy checks (CRC) exceeding recovery thresholds.

⏱ 45-90 Mins Troubleshoot Now →