Sony Interactive Entertainment Diagnostics & Fault Manuals

PlayStation hardware architecture, DualSense controllers, and next-gen APU diagnostic protocols.

Support: PlayStation Support & Self-Diagnostic Center • Official OEM Portal

Equipment Models

Hardware families produced by Sony Interactive Entertainment

2 Series

PlayStation 5

2 guides

Class: Custom AMD Zen 2 / RDNA 2 APU Console

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PlayStation 5 Pro

0 guides

Class: PSSR Enhanced 4K Console

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Indexed Error Codes for Sony Interactive Entertainment

Machine-verified error code diagnostic walkthroughs

2 Manuals

CODE CE-108255-1 PlayStation 5 Critical

APU Thermal Crash Fix

The console OS triggered crash error CE-108255-1 due to an unhandled exception or thermal trip within the AMD Oberon APU.

⏱ 45-60 Mins Troubleshoot →

CODE CE-108255-1 PlayStation 5 High

Error CE-108255-1 manifests during high GPU/CPU load when the AMD Oberon APU exceeds safe junction operating temperatures due to degraded liquid metal interface material or compromised heatsink fin dissipation, causing kernel panic and game suspension.